The Facility Logistics Manager is responsible for supervising and participating in the operation of the maintenance department office and service desk operations; work management system and processes; conducting training; monitor purchasing and billing processes and overseeing storeroom operations. The Facility Logistics Manager will assist the Director of Facility Operations in effectively developing, analyzing and managing the department’s budget and human resources. Provide direction, process improvement and implement plans that support the maintenance operation. The normal work schedule is 7:30 a. m. – 4:30 p.m., Monday through Friday. Additional hours may be required depending on workload.
Supervise the day to day, customer-focused operation of the Maintenance Department Office and Service Desk. Ensure the timely and accurate input and collection of data and appropriate response to requests for service by students, administrative assistants and other Kenyon requestors. Ensure staff adherence to data entry and customer focus standards. Assist in the development, management, analysis and reporting of appropriate performance measures with the goal of improving services, reducing resource consumption and exceeding customer expectations. Coordinate efforts to enhance operational processes, data collection and mining, and performance of the TOPdesk work management system.
Oversee the clerical, accounting and purchasing functions of the Department. Ensure that appropriate processes are in place to handle the filing and distribution of documents, mail, messages, personnel records and other office requirements. Support and supervise the processing of requisitions, purchase orders, invoices and billing statements. Assist in the development, management, trending and analysis of operating and capital budgets. Ensure the timely and accurate transfer of data from the TOPdesk system to the Banner accounting system. Ensure that the Maintenance department complies with established Kenyon College policies, procedures and processes related to purchasing and procurement of goods and services.
Seek, establish and implement training opportunities to enhance individual, employee and customer understanding and performance related to Maintenance department operations of the TOPdesk work management system.
Oversee the Storeroom operation to ensure the timely, customer friendly and cost effective procurement and distribution of materials for the maintenance operation. Monitor key performance indicators and assist in streamlining the procurement and distribution process. Ensure the appropriateness and accuracy of the inventory counts, purchasing and related processes. Assist in the analysis and development of processes to move the operation to a more just-in-time program. Analyze purchasing trends and needs that identify potential saving opportunities through contracts or individual purchase agreements.
Identify, collect and analyze key performance indicators to improve overall Maintenance department operations. Provide and present reports and information to enhance the understanding of the Department’s operation to internal and external customers. Assist the Director of Facility Operations in the development of regular and year end reports and participation in benchmarking surveys.
Assist in updating and maintaining building and equipment databases, preventive maintenance and safety program information and other information on computers and in paper files. Input data related to accounting, work management, stores and other operational functions.
Collaborate with Facilities, Events Office and LBIS (IT) staff to improve integration between the college’s Event Management System and TOPdesk. Once these improvements have been implemented, monitor their performance in continuing collaboration with Events and LBIS.
Establish and maintain a positive and cooperative working relationship with members of all departments and the campus community in general
Assists or participates in the work of department or college organized committees
Attends and participates in department management staff meetings.
Knowledge, Skills, Abilities and Success Factors
- Listening attentively and respectfully
- Giving feedback directly and honestly
- Talking with others to clarify differences
- Create a healthy work environment
- Treat others respectfully
- Take responsibility for your own actions, behaviors and attitudes
- Manage conflict by identifying solutions or seeking guidance as necessary
- Manage as stated in essential job duties section of job description
- Direct supervision of Support Staff including: Work Order Clerk, Storeroom/Time Keeping Clerk, and temporary help as assigned.
- Requires prolonged sitting or standing.
- Requires physical exertion to manually move, lift, carry, pull, or push heavy objects or materials.
- Requires stooping, kneeling, crawling, bending, turning and reaching.
- Primarily working indoors with limited outdoor work.
- Use ladders and lifts to stock and remove items from racks and shelving
- Must be able to drive automatic and standard shift vehicles.
- Must be able to work in high places.
- When necessary, individual may be called upon to help with emergencies.
- Must obtain or have a valid Ohio Driver License and complete College Drivers Training.
- Individual should have the ability to understand Microsoft Office and Google Workspace products for inventory and office function oversight purposes.
- Ability to read chemical labels and MSDS.
- High school education
- 5 years inventory control system management or equivalent experience.
- 5 years CMMS or similar hands-on experience with work order systems and implementation or oversight
- Web presence management experience
- 2-year associates degree
Kenyon College is a nationally prominent, private liberal arts college where academic excellence goes hand in hand with a strong sense of community and close relationships among students and professors.
Compensation and Benefits
Salaries at Kenyon are competitive and commensurate with experience. In addition to an attractive salary, Kenyon offers benefits for employees and their family members. Children of employees are eligible for 100% tuition waivers at Kenyon, and through the Great Lakes Colleges Association, children of employees are eligible for 85% tuition waivers at fifteen other of the nation's finest liberal arts colleges.
We also offer health and dental insurance, TIAA retirement, and many other benefits, including provisions for a spouse, families, and domestic partners. Details about benefits as well as conditions of employment are described more fully in our Staff Handbook.
Kenyon is a unique place to live and work. To discover why it should be your next home, click here.
Kenyon College is an equal opportunity employer and applications from members of all underrepresented groups are encouraged. It is the College's policy to evaluate qualified applicants without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, physical and/or mental disability, age, religion, medical condition, veteran status, marital status, or any other characteristic protected by institutional policy or state, local, or federal law. Kenyon College has a strong commitment to supporting diversity, equity and inclusion. Please visit our Diversity at Kenyon website.